2015 ReviveHealth Payor Trust Index

Providers rank payors based on what it’s like to do business with them. Payment rates and transparency play big in the trust factor

Trust between healthcare payors and providers is an essential ingredient in a successful value-based healthcare system. Our 9th Annual Revive
Health Trust IndexTM – which measures provider trust of national payors – reveals ever-declining trust even among those plans with most-trusted status.

This year, we went a step further, comparing our Trust Index findings with the very rankings that first inspired ours, the athenahealth PayerView study now in its 10th year. The result? A clearer picture of which payors are the best partners and which ones providers can trust. Together, it’s the most complete picture of the payor-provider interface on the market.

Download the results to learn: 

  • Which payors rank best and worst in terms of trust, reliability, honesty, and fairness
  • Strategic insights into provider contracting priorities for 2015
  • Trends in value-based care payment models
  • Reasons behind UnitedHealthcare’s continued poor showing


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