Trust. It’s what’s ailing healthcare.
Mistrust among healthcare’s key stakeholders has reached epidemic proportions.
Hospitals don’t trust health plans. Health plans don’t trust hospitals. Physicians don’t trust either one. And in the absence of trustworthy data and information, patients are placing their bets with friends, family and the Internet.
After a decade of polling providers about their trust in health plans, we decided it was time to find out how health plans rated providers on the same questions.
Results of our 2016 Trust Index coming soon. Stay tuned.